Contact Us
Last updated 21 October 2026
Real people and a real address. Write to us about your payment, your access or your programme, and a person on our team will answer.
Reach us
Email is the fastest way to reach us and gives us a record of your request. We aim to reply to every email within one working day.
Registered details
Complaints
If you are unhappy with anything — a payment, a refund decision, how your information has been handled, or the programme itself — please raise it with us directly first.
We acknowledge every complaint within 2 working days and aim to resolve it within 30 days. Please write from your registered email address and include your name and mobile number so we can find your record.
Payment questions
Payments are processed by Razorpay. For a payment that has failed or a refund that has not arrived, contact us first — we can see the transaction and trace it. Please have the date, the amount and your bank reference ready.