Service Delivery

• Access to your stage of the programme on this website.
• Live online sessions, delivered over Zoom.
• Any offline session set out in your programme schedule, held at the venue we announce.
• The written and recorded material for the stages you have paid for.

Access normally opens immediately once your payment is confirmed, and in any case within 24 hours.

You do not need to do anything to claim it. Sign in with your registered email address and the next stage will be open.

Joining links for live sessions are sent about 24 hours before each session, by email and WhatsApp, to the address and number you registered with.

Please keep your contact details up to date with us. If your email or mobile number changes, tell us before the next session rather than after it.

Where your programme includes an in-person session, we provide the venue and the session itself. Travel, accommodation and meals are not included and are arranged and paid for by you.

We announce the venue and timing in advance by email and WhatsApp.

If you have paid and your access has not opened within 24 hours, or a joining link has not reached you before a session, write to founderscircle@lbdcentre.com with your name and registered mobile number.

Check your spam folder first — that is the usual cause. We will fix genuine access problems the same working day wherever we can.

If we cannot deliver something you have paid for, our Cancellation & Refunds policy sets out what happens next.

The online programme is available anywhere you have an internet connection. Offline sessions are held in India, at the venue announced for your batch.